Our process is quite simple, once we receive relevant details from our client, we develop a quote and timeline in advance of the shoot so we can clearly set the goals of what we want to capture and how this needs to be achieved. Our capture goals will decide on whether we need a half or full-day booking. We always recommend scheduling a full-day for the best value out of your investment which will also often allow you to capture multiple locations. Once we are ready to move forward, we will require a 50% deposit and our terms and conditions contract signed to reserve your date.
Once we have completed the booking process, this is when the extremely important work begins in order to allow our shoot date to run as smoothly as possible. Based on the details we discuss about your project, we will provide you with a location preparation checklist to make sure we can achieve our best work on your behalf. If this is a residential space, we will request that you provide us with candid images of the space we will be shooting. This is a good time to finalize your ideal shot list, by capturing reference images of the space with you camera or cellphone. This will give us a sense of the environment and challenges we may encounter. It also gives us a sense of what is visually interesting about the space to you. If your project is a commercial space or hotel, we will schedule a scout day included in our estimate which will allow us to walk through the space with you, build our shot list and discuss what you will need to do in advance of our shoot date.
On our shoot date, my team will arrive to the specified location, do a quick walk-through with you, and then set up to capture the images as planned. We love our shoots to be a collaborative process. By tethering to a 15-inch laptop we can view each capture as we go, discuss the image and make styling adjustments to suit the composition of the image. It is your choice to be as involved in the process as you’d like. We do work very well independently but, we believe that your direction is also extremely valuable to ensure we capture an accurate version of your initial vision.
After we have completed our shoot, we then take the next 24-48 hrs to cull through our images and upload a small proofing gallery for your review and selection, if necessary. This gallery will not be retouched, so you are only looking at basic image composition. Once you select the images for processing, we will begin the retouching phase. We spend a substantial amount of time perfecting each of your images through various editing techniques including compositing, retouching, color correction, and preparing master files for final delivery. It is expected that the Post Production work will consume as much time, if not more than the photography itself.
First review of the retouched images will be ready within 2 weeks from the date of selection and we will provide you with 1 round of retouching revisions if necessary to ensure they are exactly what you want.
Please keep in mind, during our shoot you are selecting your image composition. We only have so much time during a shoot to try out alternate angles. We are typically only shooting what we have outlined on the shoot list and are planning to deliver. That said, when possible we may include added detail shots or extras we were able to capture quickly between our scheduled list.
Once we have completed the required revisions, the images are exported, will be packed into a zip file and uploaded to our server. We will then send you your download link(s) after receiving final payment. Please be sure to download your files, your download link will expire in 1 year.
In the zip file(s) you have now obtained from your download email, you will find a “Print” folder and a “Web” folder. Once unzipped, It is important that you use the correct files for your intended use. Each folder consists of images with a specific color profile applied for online and print usage.
At this point, our project is complete. We will store your delivered files safely for 1 year. Longer storage terms can be negotiated upon request. We highly recommend you have a couple back ups of your final images. If there are images you did not purchase but are interested in, we will only be able to guarantee those unprocessed files for 3 months from the delivery date. Please be sure to purchase anything you want before the 3 months is up or notify us if you require more time.
Welcome to the family! We value long lasting relationships with our clients and want to help you represent yourself in the best light! We love to showcase the work we do with our clients and talk a little about you through blogs and social media. If you have something exciting you want us to share, let us know and we will find the right platform to distribute. We also love to see how our clients use our work, send us links, tags, print marketing, whatever you have so we can share it together. For clients looking to book on a regular basis please reach out to discuss our retainer policies and options.